Program Description
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The Computer and Network Support Technician program will give learners skills and knowledge in computer hardware and software needed to become a support technician in a networked environment. Learners will gain a basic knowledge of electronics, computer programming, software and hardware that make up different computer systems and networks. Learners will also further develop customer service, interpersonal communications and teamwork skills through group work, projects and a field placement. Included in the curriculum are courses in electronics, computer hardware, data communications, networks and programming. Learners will be able to install and test systems and support and maintain the ongoing use of the systems. Emphasis is on current network technologies, protocols, systems, and programming. Learners will also use and manage operating systems such as UNIX and Windows. More than one vendor's product line is covered and learners will develop skills in making the products work together for internetworking. Diagnosing and resolving hardware and software conflicts with appropriate tools will be emphasized.
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Career Opportunities
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Graduates of this program work in both large and small organizations. Their functions could include installing application software, training others and integrating applications with computer systems. They may work as a member of a team to analyse, setup, install, upgrade, maintain application systems, and troubleshoot networked computers.
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Common Job Titles:
- Network Support Technician,
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Systems Support Technician,
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PC (Hardware/Software) Technical Support Technician,
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Web Site Support Technician,
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User Support Technician,
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Internet Support Technician,
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Infrastructure Support Technician
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Employment Prospects -
Over the next five years: Good
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Employment for this occupation is expected to increase much faster than the average for all occupations through the year 2005. Computer continues to be an excellent career choice, offering many employment options and good salaries.
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Characteristics of Occupation
Main Industries of Employment:
- Infocomm Industry
Income:
Average Annual Employment Income $40,000
Wages:
Wages up to $18 to $22 per hour
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Admission Requirements
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- Ontario Secondary School Diploma at or above the general level, or equivalent
- Grade 12 English
- Grade 12 Mathematics for technology
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Immigration Prospects for Canada/USA |
Latest information is available upon request. |
